Sales Policy for FindTopic Luxury Watch Shop

Effective Date: November 28, 2024

At FindTopic, we are committed to providing you with an exceptional shopping experience. This Sales Policy outlines the terms and conditions that govern the sale of products on our website, including product pricing, payment, order processing, and shipping. By purchasing products from our website, you agree to the terms set forth in this policy. Please take a moment to read and understand these terms before completing your purchase.

1. Product Availability

While we make every effort to ensure that the products listed on our website are in stock, product availability is subject to change without notice. If a product you order is out of stock or unavailable, we will notify you as soon as possible. In such cases, we may offer you the option to:

  • Backorder: If the product is temporarily out of stock, we may offer you the option to place a backorder. You will be notified of the expected shipping date once the product is back in stock.
  • Substitute: We may suggest an alternative product that is similar to the item you wanted to purchase.
  • Cancel: You may choose to cancel your order for a full refund if the item is unavailable and no suitable alternatives are offered.

2. Pricing

All prices on our website are listed in U.S. Dollars (USD) unless otherwise specified. Prices are subject to change without notice. We strive to provide accurate pricing, but errors can occasionally occur. In the event of a pricing error, we reserve the right to:

  • Correct the Error: If you have purchased an item at an incorrect price, we will notify you of the price discrepancy. You will then have the option to proceed with the purchase at the corrected price or cancel the order.
  • Refund the Difference: If the item’s price is lower than the price you paid, we may issue a refund for the difference.
  • Cancel the Order: In the case of a significant pricing error, we may cancel the order and issue a full refund.

3. Order Process

When you place an order with FindTopic, the following steps occur:

  1. Order Confirmation: Once you place your order, you will receive an order confirmation email detailing your purchase, including the items ordered, quantities, and pricing.
  2. Payment Authorization: Your payment will be authorized and processed at the time of order submission. Your order will be confirmed only when the payment is successfully processed.
  3. Order Processing: After payment has been authorized, our team will begin processing your order. This may include preparing the items for shipment, verifying stock, and confirming your shipping details. We will notify you if there are any issues with processing your order.
  4. Shipping Confirmation: Once your order is processed and shipped, you will receive a shipping confirmation email containing a tracking number so you can monitor your order’s progress.

Please note that orders are only considered finalized once we have confirmed the payment and the order is shipped.

4. Payment Methods

We accept a variety of secure payment methods for your convenience, including:

  • Credit Cards: Visa, MasterCard, American Express, Discover
  • PayPal: You can also use your PayPal account to make payments.
  • Apple Pay and Google Pay: We accept these mobile payment options for quicker checkout.
  • Other Payment Methods: Depending on your region, other payment options may be available. Please check the checkout page for more details.

All payments are processed through secure, encrypted systems to ensure that your personal and financial information is protected.

5. Sales Tax

Sales tax is applicable to orders shipping within certain states in the United States, based on state and local tax rates. The tax amount will be automatically calculated and added to your order during checkout. International orders may also be subject to customs duties and taxes, which are the responsibility of the buyer.

6. Discounts, Promotions, and Coupons

From time to time, we may offer promotions, discount codes, or sales on select items. These offers may have specific terms and conditions that will be communicated at the time of the promotion. Please review these terms to ensure eligibility.

  • Coupon Codes: If you have a coupon code, it must be entered at checkout to apply the discount. Only one coupon code may be used per order.
  • Limited-Time Offers: Certain sales or promotions may have expiration dates. Be sure to check the dates and ensure that you make your purchase before the offer expires.

7. Shipping

At FindTopic, we offer a variety of shipping options to meet your needs. Our goal is to process and ship your order as quickly as possible. The following are the key details about our shipping policy:

a. Domestic Shipping (Within the United States)

  • Standard Shipping: 3-5 business days
  • Expedited Shipping: 2-3 business days
  • Next-Day Shipping: Available for certain items (extra fees may apply)

Shipping fees will vary depending on your location, shipping method, and the size/weight of the items in your order. Shipping fees will be clearly displayed during the checkout process.

b. International Shipping

  • We offer international shipping to most countries. Shipping times and fees vary depending on the destination country and shipping method.
  • Customs Duties and Taxes: International orders may be subject to customs duties, taxes, or other import fees, which are the responsibility of the buyer. These fees are not included in the shipping cost and must be paid upon delivery.

c. Shipping Confirmation

Once your order has been shipped, you will receive an email containing a tracking number so that you can track your shipment. Please allow up to 24 hours for the tracking information to update after you receive the shipping confirmation.

8. Order Cancellations

If you wish to cancel an order, please contact us immediately at info@findtopic.click or by calling 307-621-0431. We will do our best to accommodate your request if the order has not yet been processed or shipped.

Once an order has been processed or shipped, it cannot be canceled. In this case, you will need to follow our Return Policy for returning the product after it arrives.

9. Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us immediately so that we can rectify the issue. We ask that you notify us of any issues within 7 days of receiving the item. To process your claim, please include the following:

  • A description of the issue.
  • Clear photos of the damage or incorrect item.
  • Your order number.

Once we receive this information, we will assess the situation and offer a solution, such as a replacement or full refund.

10. Limitation of Liability

While we make every effort to ensure the accuracy and quality of our products, FindTopic is not responsible for any damages arising from the use of the products, including but not limited to loss of profits, injury, or any other consequential or incidental damages.

11. Contact Us

If you have any questions about our Sales Policy or need assistance with any aspect of your purchase, please don’t hesitate to contact us. Our customer support team is available to assist you.

Email: info@findtopic.click
Phone: 307-621-0431
Address: 4599 Thorn Street, Garden Grove, California, United States

Thank you for shopping with FindTopic! We appreciate your business and look forward to serving you again.